SoundProof Entertainment Reviews
 

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Frequently Asked Questions

How much do your services cost?

That answer depends on what you are looking for. The best way to obtain accurate pricing is to check our availibility, then fill out the no obligation contact form and we will get in touch with you to provide an accurate price quote for your specific event.

Will you act as the master of ceremonies?

In addition to playing music, your SoundProof Entertainment DJ will act as the master of ceremonies. We are comfortable speaking in public and will keep your guests involved throughout your event. We will gladly handle any announcements and pride ourselves in our ability to keep your event organized and running smoothly.

What music will you bring to my event?

We currently have on hand over 70,000 all digital song titles in our library. Our music collection spans over 70 years so regardless of the type of music you want would like to hear, we will be able to satisfy your every need. All of our music is cataloged in books as well as a computer database. We bring to your event 100% digital professional audio. When your guests make a request we are able to instantly confirm and locate their music selection.

Will you purchase music that is not already available?

Absolutely, music is what we are all about, and with over 70,000 song titles currently available the chances are that we already have your request. In the unlikely event we would not, we will be more than happy to locate it without any additional charge.

How will you be dressed for my event?

Whether your event is formal or casual, our DJ’s will always be dressed appropriately. From tuxedos to khakis we will be happy to accommodate your desires. Weddings however, always include formal tuxedo attire.

What type of equipment do you provide?

We only use state of the art 100% digital professional DJ equipment. All of our systems are designed by highly skilled sound and lighting engineers. This type of commitment to excellence is unsurpassed by anyone.

Will I have a written contract?

Would you purchase a home without one? I would hope not. Yet all the time we hear horror stories about people that spend thousands of dollars on a wedding, or social event, only to hire a disc jockey without a written contract. If your DJ is not willing to provide you with a written commitment, then Tell them NO THANKS. SoundProof Entertainment is fully licensed, insured, and will ALWAYS provide you with a written contract.

How will I know who my DJ will be?

During our sales meeting we will work together to determine which of our DJs is the best fit. We will look at all aspects; music, experience, personality, etc. You will have 10 days to make your decision, at which your date and DJ will be reserved for you.

How involved are you in helping us plan our music?

SoundProof Entertainment is happy to share our expertise in music. We are willing to provide you with a huge number of suggestions. Based on your preferences, we are comfortable selecting most (or all) of the music if you aren't interested in doing so or you can select every song for the night.

When do you arrive to setup?

We always arrive on-site at least an hour and a half before the contracted start time of the event. Occasionally there are times that would require us to be at the event earlier or even the night before. We are happy to work with your venue to accommodate everyone.

Are you insured?

SoundProof Entertainment carries full liability insurance through the National Association of Mobile Entertainers. Our policy covers us up to a value of $2,000,000.

What are the terms of payment?

We require a $250 deposit, payable within 10 days of your initial meeting. The final balance is due 14 days prior to your event. SoundProof Entertainment only accepts cash, check, and credit cards (Visa, MC, and Discover).

What do you require from my venue or event site?

One power source (120-volt, 15-amp circuit on a grounded outlet) within 25 feet of where the DJ will be setup.

Can we speak with previous clients?

We can provide you with references upon request. We ask all of our previous clients to submit a satisfaction survey at the completion of their event. At that time, they are asked if they can be listed as a reference. As a courtesy, we will never have someone "cold call" our references. We would prefer to let them know to expect your call. It is our overall goal to make you feel comfortable in researching our services.

Can we visit you at a performance?

Out of privacy and respect for the others on their event day, we do not permit potential future clients to "visit” a wedding. We are confident our online reviews, references, and the marketing materials we give you in our sales meeting will speak to our business.

Why should I choose SoundProof Entertainment?

Outside of providing exceptional entertainment, we have great customer service. Our process starts by listening to the customer. We have been in business for over 10 years and we understand what it takes for people to say “We had a great time”.

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